Privacy Policy

How 800Sayara collects, processes, and protects personal data submitted through paintprotectionfilm.ae.

Effective Date: 1 January 2025 | Last Updated: April 2025 | Jurisdiction: United Arab Emirates | Governing Law: UAE Federal Law No. 45 of 2021

1. Data Controller Identity

800Sayara operates paintprotectionfilm.ae as the data controller responsible for personal data collected through this website. 800Sayara is registered in the United Arab Emirates and operates as the paint protection film installation provider across Abu Dhabi and Dubai.

Legal name: 800Sayara Website: paintprotectionfilm.ae Email: info@paintprotectionfilm.ae Operating jurisdiction: United Arab Emirates Governing privacy regulation: UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)

All data processing activities conducted by 800Sayara through paintprotectionfilm.ae comply with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and any subsequent amendments issued by the UAE Data Office.

2. Personal Data Collected

800Sayara collects 3 categories of personal data through paintprotectionfilm.ae: data submitted directly by users, data collected automatically, and data received from third-party service providers.

Data Submitted Directly by Users

800Sayara collects the following data when users submit booking requests, quote forms, or contact forms on paintprotectionfilm.ae:

• Full name
• Mobile phone number (UAE format)
• Email address
• Vehicle make, model, and year of manufacture
• Vehicle registration number
• Selected PPF service type and coverage area
• Service location preference: Abu Dhabi or Dubai

Data Collected Automatically

paintprotectionfilm.ae automatically collects the following technical data when users visit the website:

• IP address and approximate geographic location (emirate level)
• Browser type and version
• Device type (mobile, desktop, tablet)
• Pages visited and time spent on each page
• Referral source (search engine, direct visit, referral link)
• Date and time of website visit

Data Received from Third-Party Providers

800Sayara receives anonymized performance data from Google Analytics 4 and Google Search Console to measure traffic to paintprotectionfilm.ae and search visibility. This data does not include personally identifiable information.

3. Purpose and Legal Basis for Processing

800Sayara processes personal data for 4 defined purposes, each with a corresponding legal basis under UAE Federal Decree-Law No. 45 of 2021.

Purpose	Data Used	Legal Basis
Processing and fulfilling PPF installation bookings at Abu Dhabi and Dubai locations	Name, phone, email, vehicle details, service location	Performance of a contract (Article 4, PDPL)
Generating accurate PPF installation quotes	Vehicle make, model, year, selected coverage area and film grade	Performance of a contract (Article 4, PDPL)
Registering manufacturer-backed film warranties with XPEL and 3M	Name, email, phone, vehicle details	Performance of a contract (Article 4, PDPL)
Website performance analytics on paintprotectionfilm.ae	Anonymized traffic data	Legitimate interest (Article 5, PDPL)

No marketing use without consent: 800Sayara does not send promotional SMS, email, or WhatsApp messages to customers without explicit prior consent. Booking confirmations and warranty notifications are service communications, not marketing communications.

4. Data Sharing and Third-Party Disclosure

800Sayara does not sell, rent, or trade personal data collected through paintprotectionfilm.ae to any third party. Personal data is shared with 3 categories of service providers strictly for operational purposes.

Operational Service Providers

Google LLC: Website analytics on paintprotectionfilm.ae are processed through Google Analytics 4. Google processes anonymized traffic data in accordance with Google’s Privacy Policy and the Google Ads Data Processing Terms.

PPF Manufacturer Warranty Systems (XPEL and 3M): Name, contact details, and vehicle data are transmitted to XPEL and 3M systems to register manufacturer-backed film warranties on behalf of customers who have completed PPF installation at 800Sayara Abu Dhabi and Dubai locations. Warranty registration data is processed in accordance with the respective manufacturer’s data protection policies.

Licensed Payment Processors: Transaction data is shared with licensed payment processing providers to complete secure card and digital payment transactions. Payment processors operate under PCI DSS compliance standards. 800Sayara does not store full card numbers on paintprotectionfilm.ae systems.

Legal Disclosure Requirements

800Sayara discloses personal data to UAE government authorities, regulatory bodies, or law enforcement agencies when required to do so by a valid legal order, court judgment, or statutory obligation under UAE law. No voluntary disclosure occurs outside these requirements.

5. Data Retention Periods

800Sayara retains personal data for the minimum period required to fulfill the purpose for which it was collected, in accordance with UAE Federal Decree-Law No. 45 of 2021.

Data Type	Retention Period	Reason
Booking records (name, vehicle, location, service type)	36 months from booking date	Warranty support, repeat service, and dispute resolution
PPF warranty registration records	60 months from installation date	7-year ceramic-coated PPF warranty coverage and post-warranty audit period
Transaction and invoice records	60 months from transaction date	UAE Federal Tax Authority VAT compliance
Website analytics data	14 months (Google Analytics 4 default)	Year-over-year paintprotectionfilm.ae performance comparison

Personal data is deleted or anonymized upon expiry of the applicable retention period, unless a longer retention period is required by UAE law.

6. Your Rights Under UAE Law

UAE residents have 6 rights regarding their personal data under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

1. Right of access: Request a copy of all personal data 800Sayara holds about you through paintprotectionfilm.ae.
2. Right of rectification: Request correction of inaccurate or incomplete personal data held in 800Sayara’s booking and CRM systems.
3. Right of erasure: Request deletion of personal data no longer required for service fulfillment, subject to mandatory legal retention obligations.
4. Right to restrict processing: Request that processing of your data be limited to specific purposes pending resolution of a dispute or verification request.
5. Right to object: Object to processing based on legitimate interest grounds, including post-service marketing communications.
6. Right to data portability: Request your personal data in a structured, machine-readable format.

Submit all data rights requests to info@paintprotectionfilm.ae. 800Sayara responds to all verified data rights requests within 30 calendar days of receipt, in accordance with the UAE PDPL.

7. Cookie Policy

paintprotectionfilm.ae uses 3 categories of cookies: strictly necessary, analytics, and preference.

Strictly Necessary Cookies

Strictly necessary cookies enable core paintprotectionfilm.ae functions, including the PPF booking form, quote request submission, session security, and mobile-responsive layout. These cookies are active on all visits and cannot be disabled without impairing website functionality.

Analytics Cookies

Google Analytics 4 cookies measure paintprotectionfilm.ae traffic, user journey, and page performance. These cookies collect anonymized data and are activated only upon user consent, where required by applicable UAE law.

Preference Cookies

Preference cookies store user settings, such as service location selection between Abu Dhabi and Dubai, and previously entered vehicle information, to improve the repeat-visit experience on paintprotectionfilm.ae. These cookies expire after 30 days.

Cookie consent: Users are presented with a consent banner on their first visit to paintprotectionfilm.ae. Analytics and preference cookies are activated only after consent is granted.

8. Data Security Measures

800Sayara implements 4 technical and organizational measures to protect personal data collected through paintprotectionfilm.ae against unauthorized access, disclosure, alteration, and destruction.

1. SSL/TLS encryption: All data transmitted between users and paintprotectionfilm.ae is encrypted using TLS 1.2 or higher, indicated by the HTTPS protocol in the browser address bar.
2. Access controls: Personal data is accessible only to 800Sayara personnel with a verified operational need, protected by role-based access controls and multi-factor authentication across Abu Dhabi and Dubai operations.
3. Data minimization: 800Sayara collects only the personal data strictly necessary to fulfill the stated PPF booking, quote, or warranty purpose.
4. Third-party vetting: All third-party service providers processing personal data on behalf of 800Sayara are assessed for compliance with applicable data protection standards before engagement.

800Sayara notifies affected users and the relevant UAE regulatory authority within 72 hours of identifying a personal data breach that poses a risk to user rights, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

9. Children’s Privacy

paintprotectionfilm.ae is not directed at individuals under the age of 18. The minimum legal age for vehicle ownership in the United Arab Emirates is 18 years. 800Sayara does not knowingly collect personal data from individuals under 18 years of age. If 800Sayara identifies that personal data has been collected from a minor without verifiable parental consent, that data is deleted within 48 hours of identification.

Parents or guardians who believe personal data belonging to a minor has been submitted through paintprotectionfilm.ae are directed to contact info@paintprotectionfilm.ae immediately.

10. Changes to This Privacy Policy

800Sayara updates this Privacy Policy when changes occur in data processing practices at paintprotectionfilm.ae, applicable UAE legislation, or third-party service provider agreements. The effective date displayed at the top of this page reflects the date of the most recent update.

Users who have provided contact information to 800Sayara are notified of material changes to this Privacy Policy via email before the changes take effect. Continued use of paintprotectionfilm.ae following notification constitutes acceptance of the updated Privacy Policy.

11. Contact the Data Controller

Submit all privacy inquiries, data rights requests, and data breach notifications to 800Sayara using the contact details below.

Email: info@paintprotectionfilm.ae Response time: Within 30 calendar days of receipt Website: paintprotectionfilm.ae Abu Dhabi Location: 800Sayara Service Center, Abu Dhabi, UAE Dubai Location: 800Sayara Service Center, Dubai, UAE